For many international patients, the video consultation is the moment they decide. It’s the first time they see the surgeon, hear how the procedure would work for them, and judge whether they trust the team enough to fly.
This guide covers how to run that call well. At the end, we explain how our referral network works.
- The pre-travel video call is often where the patient decides.
- Keep it short and structured, with the surgeon and an English-speaking coordinator.
- Follow up the same day with a written summary and the quote.
- No cost during our launch period: if your clinic already works this way, apply to our network in about five minutes.
Before the call
Have the patient send records, photos or imaging in advance, and confirm the time in both time zones. If the surgeon doesn’t speak English comfortably, have the coordinator join to help. Patients prefer that to a rushed call they can’t follow.
What to cover
- The patient’s goals and relevant history.
- Whether they appear to be a candidate, and what the in-person exam will confirm.
- The proposed plan, recovery and length of stay.
- Honest risks and limits.
- Next steps: the quote, the deposit, dates.
After the call
Send a written summary the same day: what was discussed, the proposed plan, the quote in USD and the next steps. Patients review it with family, and a clear summary keeps the momentum the call created.
Our network: how we send you patients
If your clinic already works this way, or wants to, you can receive patients through our network. SurgeryQuotes.com is part of a network of English-language guides for patients researching treatment abroad, many of them considering Colombia.
- A patient contacts usThey read our guides and tell us about their case through our form or WhatsApp.
- We check and assignWe confirm the procedure, dates, budget and records. If the case is complete and fits your clinic, we send it to you.
- Your clinic quotesYour coordinator contacts the patient in English, with a price in USD. The medical and commercial relationship is between you and the patient.
Each case goes to one clinic at a time. If your clinic can’t take it or doesn’t reply within one business day, it goes to another approved partner.
What we ask of your clinic
What it costs
No cost while we build the network
If we send you a case during our launch period, you pay nothing for it. That way you can judge the quality of our referrals before any commitment.
Later on, partnership will become a paid marketing service. You’ll see the terms in writing and decide whether to continue before any charge. Medical fees always stay between your clinic and the patient.
Apply in three steps
It takes about five minutes. When you submit, you’ll see our direct WhatsApp and email so you can keep the conversation going. We reply within two business days.
Step 1 of 3 · Your practice
Frequently asked questions
Should we charge for the video consultation?
That’s your decision. If you do, say so before booking and explain whether the fee is credited toward the procedure.
How much does it cost to join?
Nothing during our launch period. If we send you a case, you pay nothing for it. Later on, partnership will become a paid marketing service; you’ll see the terms in writing and decide whether to continue before any charge.
Do you guarantee a number of patients?
No. We send cases when they come in and fit your specialty and location. Be wary of anyone who promises volume.
Who collects payment from the patient?
You do. Your clinic evaluates the patient, sets the price and collects payment directly. We’re never involved in the medical payment.
Want more detail first? See our provider page.
This article is for healthcare providers. SurgeryQuotes.com does not provide medical care or medical advice. Applying does not guarantee patient referrals or create an automatic partnership.